MICHAEL A. THOMPSON

(916) 674-2081 | mikesmobile at hotmail dot com

SUMMARY

Impact-orientated individual with more than 10 years of professional IT work experience and advanced college coursework. Selected as technical lead on a number of national application roll-outs consisting of code migration and server upgrades. Spearheaded effort to migrate over 1500 workstations, 5000 users, and over 500 sites to a standard computing environment. Played a critical role in the planning and implementation of a digital printing and imaging environment, reducing the printer and imaging support costs by 20%. Established data recovery and imaging procedures for an enterprise environment.

TECHNICAL SKILLS

• Systems: Windows (2000, 2003/XP, Vista), Linux (Debian, Ubuntu)
• Hardware: Servers, Hubs, Routers, Switches, PC’s
• Software: MS Office Suite, MS SQL Server, MySQL, Dreamweaver, Visual Studio
• Networking: TCP/IP, DNS, DHCP, NFS, FTP, secure shell (SSH), Ethernet, Active Directory, LDAP
• Languages: ASP, PHP, C++, HTML, VBScript, JavaScript

PROFESSIONAL EXPERIENCE

Northrop Grumman (Postal Solutions & Services) Sacramento, CA

FIELD ENGINEER 2 December 2008-Present

• Perform database system installation, configuration, and maintenance/health monitoring.
• Direct software programming and development of documentation.
• Partner with IT team members to ensure a reliable database environment.
• Plan database security across multiple databases, servers, and applications.
• Document procedures and provided user information and training materials.

Go Smart Solutions, LLC Grover Beach, CA

PARTNER/DEVELOPER July 2007-December 2008

• Conducted growth analysis and capacity planning, and developed capital and operating budget proposals.
• Managed multiple linked databases to include security, data safety and integrity, disaster recovery, and development and implementation of bulk data import/export procedures.
• Monitored system performance and planned for future capacity and scaling.
• Designed, configured, and maintained computer networks.
• Setup and maintained web servers for main website, wiki sites, and secondary websites.
• Designed and built Local Area Networks (LAN) and Wireless Networks (WLAN).
• Designed and enforced systems security and assigned appropriate access privileges to end-users.

U.S. Postal Service Sacramento, CA

INFORMATION SYSTEMS SPECIALIST January 2005-June 2007

• Demonstrated continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.
• Ensured compliance with applicable state and federal laws and regulations.
• Administered information technology policies and principles and ensured compliance.
• Designed, developed, and managed systems that met current and future business needs.
• Wrote clear, complete, and accurate reports from analysis of research or investigation.

Northrop Grumman (Postal Solutions & Services) Sacramento, CA

TELECOMMUNICATION MECHANIC 3 September 2001-January 2005

• Effectively delivered a cost-effect remote support solution encompassing more than 4000 users in over 500 remote offices.
• Successfully migrated a large corporate network from a Netware environment to a Windows Server (Active Directory) environment.
• Played critical project lead in the roll-out of an Microsoft Exchange environment.
• Analyzed client needs, and determined equipment and software requirements for effective information technology solutions.

Kelly Technical Service (Postal Solutions & Services) Sacramento, CA

LEAD HELP DESK TECHNICIAN April 1999- September 2001

MILITARY

U.S. Army Reserves 1991-1999

E-5 Sergeant, Military Police Corp. Honorable discharge.

EDUCATION

American River College (Graduation Date: Spring 2010)

Computer Information Science – Networking Management Major – Linux Concentration

Sacramento City College

Computer Information Science – Networking Management Major – CISCO Networking Academy

CERTIFICATIONS

Computer Networking Management Certificate – Linux/Unix Concentration

American River College (Sacramento, CA)

PROFESSIONAL TRAINING COURSES

Cisco Networking Academy, Network Security Fundamentals, Linux Operating Systems, Data Communications, Computer Security, Local Area Networks Network Prep/N+, Computer Support Essentials/A+, Disaster Recovery

AWARDS

Army Achievement Medal (2)

Army Reserve Overseas Training Ribbon

Soldier of the Quarter (Battalion level)

Nominated for Soldier of the Year (Battalion level)